Privacy Policy

01Information We Collect

We collect information that you provide directly to us, as well as information gathered automatically when you interact with our website and services.

• Information you provide: your name, email address, phone number, company details, and any message you send through our contact or enquiry forms.
• Automatically collected data: IP address, browser type, device information, pages visited, referring URLs, and the date and time of your visit.
• Marketing data: how you respond to our campaigns, the leads you express interest in, and your communication preferences.

02How We Use Your Information

We use the information we collect to operate, maintain, and improve our services, and to communicate with you effectively.

• To respond to your enquiries and provide the services you request.
• To deliver qualified leads, performance marketing, and growth support.
• To send you updates, offers, and marketing communications where you have consented.
• To analyse website usage and improve our content, products, and user experience.
• To comply with legal obligations and enforce our terms.

03Cookies and Tracking Technologies

We use cookies and similar tracking technologies to recognise your browser, remember your preferences, and understand how our website is used. You can control or disable cookies through your browser settings, although some features of the site may not function properly as a result.

04How We Share Your Information

We do not sell your personal information. We may share it only in the limited circumstances described below.

• With trusted service providers who help us operate our business, under confidentiality obligations.
• With advertising and analytics partners to measure and improve campaign performance.
• When required by law, regulation, legal process, or governmental request.
• In connection with a merger, acquisition, or sale of assets, with appropriate safeguards.

05Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

06Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

07Your Rights

Depending on your location, you may have certain rights regarding your personal information.

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal information.
• The right to object to or restrict certain processing.
• The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at info@saphiam.com.

08Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

09Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page with an updated effective date.

11Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:

• Email: info@saphiam.com
• Phone: +91 6006212188
• Address: Sopore, Baramulla, J&K — India